Privacy policy
Last updated 11 November 2026
Muesli listens while you read, on the web and on iPhone, and keeps what you say as notes under the paragraphs they are about. This policy says what we collect, where it goes and how to delete it.
What we collect
- Account: your email address, name and password, and any passkeys or two-factor authentication you set up. We keep a passkey's public key, never its private key, and store two-factor secrets encrypted. If you sign in with Google, we receive the email address and name on your Google account, and nothing else.
- Your library: the articles and books you add, the text of articles, and your tags.
- Your notes: what you type, and the text of what you say.
- Diagnostics: errors and crashes, with your browser or device, its system version and the app version. Errors are linked to your account by its number, not your email or name.
- Usage: the pages you visit here and in the app, linked to your account by its number, not your email or name. No cookies are set for this.
On iPhone
- Keychain: the app keeps its sign-in token in your iPhone's Keychain, and removes it when you sign out.
- Camera: used only to read a book's barcode when you scan one. No image is kept or sent.
- Live Activities: a hands-free session shows on the Lock Screen with the book's title and how long it has run. That stays on your phone.
- Microphone: only while you hold a paragraph or run a hands-free session, as described under Your voice.
Your voice
When you talk, your voice streams to ElevenLabs to show your words as you say them, and a recording is sent to ElevenLabs to be transcribed. We keep the text as your note, and delete the recording once it is transcribed, usually within seconds. If transcribing fails, we keep the recording so nothing you said is lost, until it succeeds or you delete the note. The text is then sent to Anthropic to tidy it, without changing what you meant.
We email you about your account, and now and then about Muesli itself: what changed, and what's coming. Every news email has a one-click unsubscribe, and unsubscribing never affects account email.
Cookies
The app sets cookies only to keep you signed in, protect your forms, and remember your appearance and sidebar. This website sets none, and neither uses cookies to track you.
How your reading is used
We send each service only what its job needs. We never use what you read, write or say to train models, and no one at Muesli reads your notes.
Connected AI tools
You can connect an AI tool, such as Claude or ChatGPT, to your Muesli account. A connected tool can read your library, the text of your sources and your notes, and add to them. What it asks for is sent to that tool, under its own terms and privacy policy. This happens only for tools you allow. Disconnect one in Settings, under Connections, and it takes effect at once. The docs say more.
Who processes your data
| Service | What it does | Where |
|---|---|---|
| Laravel Cloud | Hosting, the database, and storage of narration audio | EU |
| Laravel Nightwatch | Records errors and slow requests in the app, linked to your account by its number | EU |
| Sentry | Records errors and slow requests in the app, and crashes in the iPhone app, linked to your account by its number | EU |
| Cloudflare | Hosts this website | Global |
| Anthropic | Reads articles into the reader, outlines books and tidies your notes | United States |
| ElevenLabs | Transcribes what you say and reads articles aloud | United States |
| Firecrawl | Fetches the pages of articles you add | United States |
| Resend | Account email, such as sign-in and verification links, and the list of readers we may send occasional news to | United States |
| OpenPanel | Counts page views on this website and in the app, without cookies | Germany |
Transfers from the UK and EU rely on the UK and EU standard contractual clauses, or the EU-US Data Privacy Framework, as each service offers.
Deleting your account
Deleting your account in Muesli removes your account, library and notes at once, and disconnects every AI tool. Email us if you need help.
Your rights
If you are in the UK or EU, you can access, correct, export and erase your data. You can also restrict or object to processing, and complain to your data protection authority, such as the ICO in the UK. Email us and we will reply within a month.
Children
Muesli is not for children under 16, and we do not knowingly collect their data.
Changes
If this policy changes in a way that matters, we will email you before it takes effect.
Contact
Email x@jxd.dev. Muesli is operated by JXD Ltd, a company registered in England and Wales (company number 16053061), 3rd Floor, 86-90 Paul Street, London EC2A 4NE, United Kingdom.